Property Management

Services Offered:

Marketing & Leasing

    • Rental market analysis and recommended rental rate
    • Property marketing strategy
    • Professional-quality property listing
    • Professional-quality photography/video
    • Syndication to major rental websites
    • Inquiry management and prospective tenant communication
    • Showing coordination
    • Applicant screening and qualification
    • Income and employment verification
    • Credit and background screening
    • Rental-history verification
    • Applicable criminal background screening
    • Lease preparation and electronic execution
    • Security-deposit and move-in-fund collection
    • Move-in coordination
    • Move-in condition documentation

Rent Collection & Financial Management

    • Online tenant rent-payment portal
    • Monthly rent collection
    • Monitoring of unpaid and late rent
    • Late-payment notices and follow-up
    • Enforcement of lease-related fees
    • Owner reserve management
    • Vendor invoice processing
    • Owner ACH distributions
    • Monthly owner financial statements
    • Property income and expense tracking
    • Year-end financial reporting
    • Security-deposit accounting and reconciliation
    • Owner portal with access to statements and property information

Tenant Management

    • Primary point of contact for tenants
    • Routine tenant questions and communication
    • Lease-rule enforcement
    • Lease violation notices
    • Complaint resolution
    • Neighbor and HOA-related tenant issues
    • Reasonable accommodation/service-animal request administration
    • Emergency tenant communication
    • Documentation of tenant interactions and lease violations

Maintenance & Repairs

  • 24/7 maintenance-request capability
  • Maintenance request evaluation and triage
  • Vendor selection and dispatch
  • Coordination with qualified/insured contractors
  • Owner authorization for expenses exceeding established limits
  • Emergency repair coordination
  • Repair follow-up and completion verification
  • Vendor invoice review
  • Maintenance expense documentation
  • Preventive-maintenance coordination
  • HVAC filter program/coordination
  • Seasonal property-maintenance recommendations
  • Warranty and home-service-plan coordination when applicable

Property Oversight

  • Periodic property inspections
  • Property-condition documentation
  • Lease-compliance observations
  • Identification of deferred maintenance
  • Recommendations for preventive repairs
  • Vacant-property monitoring
  • Make-ready coordination between tenants
  • HOA compliance coordination
  • Owner notification of material property issues

Lease Administration

  • Professionally prepared Texas lease documents
  • Required notices and disclosures
  • Lease addenda
  • Lease compliance monitoring
  • Lease expiration tracking
  • Renewal recommendations
  • Market-rent analysis before renewal
  • Renewal negotiation with tenant
  • Lease extension/renewal documentation
  • Month-to-month administration when appropriate
  • Early-termination and lease-break administration

Delinquency & Eviction Coordination

  • Rent delinquency monitoring
  • Required notices to tenants
  • Documentation of payment history and lease violations
  • Coordination with eviction counsel when necessary
  • Court/documentation support
  • Possession coordination
  • Post-eviction property assessment
  • Make-ready and re-leasing coordination

Move-Out & Security Deposit

  • Notice-to-vacate administration
  • Move-out instructions provided to tenant
  • Move-out inspection
  • Comparison against move-in condition
  • Damage documentation
  • Repair estimates and coordination
  • Security-deposit accounting
  • Tenant charge assessment
  • Security-deposit disposition
  • Required itemization and documentation
  • Make-ready coordination
  • Re-marketing for the next tenant

Owner Management & Communication

  • Dedicated owner point of contact
  • Owner portal
  • Regular property updates
  • Monthly financial reporting
  • Maintenance notifications
  • Recommendations regarding repairs and improvements
  • Rental-market guidance
  • Renewal/rent-increase recommendations
  • Property-performance discussions
  • Assistance with insurance/HOA/vendor documentation
  • Coordination with owner’s CPA, attorney, insurer or other professionals when authorized

Compliance & Risk Management

  • Texas landlord-tenant compliance
  • Fair Housing compliance
  • TREC-required practices and disclosures
  • Proper handling of trust funds
  • Security-deposit compliance
  • Required tenant notices
  • Documentation and record retention
  • Vendor insurance/documentation requirements
  • Lease enforcement
  • HOA rule administration
  • Coordination with legal counsel when required

Asset & Investment Guidance

  • Rental pricing recommendations
  • Vacancy and leasing strategy
  • Rent-versus-market analysis
  • Property-condition recommendations
  • Cost/benefit discussion of proposed improvements
  • Preventive-maintenance planning
  • Tenant-retention considerations
  • Renewal strategy
  • Long-term rental performance recommendations
  • Guidance on preparing the property for an eventual sale, when requested
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